Hospitality tech firm Blackbird Labs has launched a new payments product for restaurants. “Powered by Blackbird’s new blockchain, the Blackbird Flynet, Blackbird Pay gives restaurants a fresh way to address the ever growing problem of shrinking margins and eroding cash reserves by providing them with...
The restaurant industry faces a pivotal opportunity with the rise of frictionless digital payments, responding to growing customer demand for convenience. Despite these advancements, adoption rates lag due to entrenched use of traditional payment methods and ongoing staffing challenges. PYMNTS Intelligence’s new study, “Why More...
Matching supply and demand is both art and science, and the restaurant supply chain is all about “just in time” inventory management. After all, food spoils. Misjudge the crush of the lunchtime crowd, and you might get stocked out of the day’s most popular dishes....
McDonald’s is reportedly set to modernize its marketing strategy by launching a digital marketing fund to be paid into by its U.S. franchisees. The move aims to modernize the fast-food giant’s marketing approach, enhance its competitive advantage and strengthen its position in the digital business landscape, CNBC reported Thursday (May 9), citing an...
Square has introduced a tool to allow self-service ordering at fast food restaurants. Square Kiosk, announced Tuesday (May 7), is a combined software, hardware and payment solution designed to work in tandem with the company’s Square for Restaurants offering and larger broader ecosystem of banking, customer engagement...
Starbucks’ former CEO said the chain’s leaders need to spend more time at its stores. Howard Schultz made the argument on LinkedIn Sunday (May 5), days after the company reported its steepest drop in U.S. customer traffic in 14 years. To combat that problem, Schultz said, Starbucks’ leadership needs to focus...
With Small Business Week coming up April 29, it’s a good time to focus on the restaurant sector, because according to industry data, 90% of restaurants meet the criteria. In fact, 70% of them are single-unit operations. And when you’re dealing with the changing dining and payment preferences of...
The ghost kitchen industry has become a shadow of its former self. These online-only dining spaces boomed during the pandemic, but as a report Friday (April 12) by The New York Times (NYT) noted, they’ve since begun to fade. For example, the report said, commercial real...
From enhancing customer experiences to optimizing operations, embracing digital transformation is no longer just an option but an imperative for success in today’s competitive landscape. Against this backdrop, restaurant brands are leveraging digital technologies to not only adapt to evolving customer preferences but also to...
