Third-party delivery apps such as DoorDash, Grubhub and Uber Eats are in high demand as customers seek to enjoy meals from their favorite fast-food restaurants and quick-service restaurant (QSR) brands. Many restaurants work with such delivery services to more easily reach their consumer bases, but...
In the quick-service restaurant (QSR) space, sometimes the best combos aren’t on the menu. With consumers’ ordering preferences getting increasingly digital, many restaurants are turning to self-serve technology and delivery partnerships to provide enhanced omnichannel experiences. In the new Order To Eat Tracker, Taco Bell’s...
The latest figures from the National Restaurant Association paint a promising picture for the U.S. restaurant market. Overall, restaurant sales are on track to reach $863 billion by the end of the year. Many restaurants are realizing, however, that they need to provide their customers...
The food that appears on one’s dinner plate each night comes with no small amount of environmental cost. It takes much land, water, pesticides, electricity and fossil fuel to grow, harvest, package, transport and prepare the food required to make even the simplest possible meals. ...
Restaurant POS and payments firm TouchBistro has raised CDN $158 million (U.S. $119.24 million) in a Series E funding round led by OMERS Growth Equity, the company said in a press release on Wednesday (Sept. 18). Barclays Bank, RBC Ventures and BMO Capital Partners also...
More than one-quarter of all U.S. consumers who own voice-activated devices have used them to order food. These consumers commonly rely on technologies such as Amazon Echo or Google Home to have food delivered. The following Deep Dive highlights how voice technology could change the...
Last week, Grubhub announced its new loyalty program, a rewards aggregator called “Perks.” Grubhub offers deals from participating restaurants like Taco Bell and Red Lobster, plus integration with existing loyalty programs on a dedicated in-app tab. “Restaurants have always used free food as a...
An unsatisfying restaurant ordering experience can turn long-term customers into last-time patrons. So how can restaurants know which tech and services will deliver the strongest return on investment (ROI) for customer retention? In the inaugural Order To Eat Tracker, Christopher Thomas-Moore, vice president of global...
Technology is an essential ingredient that connects consumers with their favorite food brands. Whether they have a hankering for burgers, pizza, tacos and any other type of fare, consumers have a wide range of digital channels to place orders for delivery or for eating in-restaurant....
