quick service restaurants

Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
July 31, 2024  |  Voice Activation

Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...

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Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
July 30, 2024  |  Earnings

Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...

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McDonald’s Sees ‘Trade Down’ as Paycheck-to-Paycheck Pressures Rise
McDonald’s Sees ‘Trade Down’ as Paycheck-to-Paycheck Pressures Rise
July 29, 2024  |  Earnings

McDonald’s sales fell for the first time since 2020 as lower-income consumers stayed home. The fast food giant released quarterly earnings Monday (July 29) showing a 1% dip...

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Fast Food Brands Struggle as Consumer Sentiment Sours
Fast Food Brands Struggle as Consumer Sentiment Sours
July 21, 2024  |  Retail

Restaurant stocks have been struggling this summer, though it’s not quite clear why. As Seeking Alpha reported Sunday (July 21), weakening consumer confidence and consumer...

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F&B Brands Enter Virtual Worlds to Reach New Consumers
F&B Brands Enter Virtual Worlds to Reach New Consumers
July 10, 2024  |  Retail

As food and beverage brands look for new ways to drive acquisition and loyalty, key players are turning to virtual worlds to reach consumers in...

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Restaurants Push Promotions as Diners Lose Appetite for High Prices
Restaurants Push Promotions as Diners Lose Appetite for High Prices
June 23, 2024  |  Retail

Consumers are spending less at restaurants as menu prices remain high.  And as Seeking Alpha reported Saturday (June 22), it’s a situation that’s left some...

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Starbucks and Marriott Team on Loyalty Rewards
Starbucks and Marriott Team on Loyalty Rewards
June 18, 2024  |  Loyalty & Rewards

Starbucks has teamed with Marriott’s marketplace Bonvoy to offer benefits to loyalty members. As the companies said in a news release Tuesday (June 18), Marriott...

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Square: Restaurant Worker Pay Jumps 66% in 7 Years
Square: Restaurant Worker Pay Jumps 66% in 7 Years
May 14, 2024  |  ResTech

Labor costs continue to weigh on restaurants, according to a new report by Square. The point-of-sale payments company’s Quarterly Restaurant Report, released Tuesday (May 14) notes...

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Report: McDonald’s to Launch Digital Marketing Fund, Add Ordering Channels
Report: McDonald’s to Launch Digital Marketing Fund, Add Ordering Channels
May 09, 2024  |  Restaurant innovation

McDonald’s is reportedly set to modernize its marketing strategy by launching a digital marketing fund to be paid into by its U.S. franchisees. The move aims to...

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