Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...
Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...
McDonald’s sales fell for the first time since 2020 as lower-income consumers stayed home. The fast food giant released quarterly earnings Monday (July 29) showing a 1% dip...
As consumers cut back their overall spending, Domino’s has been able to get its loyalty members to buy more by offering more effective rewards. On...
Starbucks has teamed with Mercedes-Benz to bring electric vehicle (EV) charging to its stores. The collaboration with Mercedes-Benz High-Power Charging, announced Wednesday (July 17), will...
As Taco Bell continues its paid subscription push — its “passes” — the quick-service restaurant (QSR) giant is seeing that, by offering a wider range...
The Consumer Price Index released Thursday (July 11) showed that, at least overall, the pace of inflation cooled in June. But the category-by-category data from...
For Generation Z and millennial consumers, interacting digitally with restaurants has become the norm rather than the exception. By the Numbers This year’s installment of...
Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among...