PNC Says Hello To Small ‘Solution Centers’ And Goodbye To Aging Branches
In the face of changing consumer behaviors and rising digital competitors, Pittsburgh-based PNC Financial is shuttering close to 300 branches in favor of small, digitally connected “Solution Centers.” In the Digital-First Banking Tracker, a PYMNTS and NCR Corporation collaboration, PNC’s Kevin McCann discusses how these little branches are largely self-service and brimming with options.
