As clothing shoppers increasingly seek of-the-moment relevance and omnichannel accessibility, Mango is growing its reach by seizing on attention-grabbing short-term launches and connected technologies. The company reported Monday (July 15) its highest-yet revenue in the first half of this year, reaching over 1.5 billion euros...
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s omnichannel returns management services. The integration allows Loop users to use ReBound’s global logistics offering, which includes return shipments, advanced...
Amid ongoing inflation and economic challenges, grocery shoppers are recalibrating their budgeting behaviors to make ends meet. Katie Kobus, vice president of marketing at Save A Lot, a grocery banner wholesaler with 760 stores across 32 states, spoke with PYMNTS to provide an in-depth look...
As the luxury retail sector looks to strike a balance between digital accessibility and the more immersive, high-touch in-store experience, these upscale brands must create an omnichannel strategy that is much more experiential than that of their mass-market counterparts. Kristin Savilia CEO of JOOR, a...
For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said at The Lead Summit in New York City. “They’re asking for relevance, know me better. Personalization, to me, is context...
From the metaverse to video game worlds, fashion companies are releasing digital clothing and accessories to create new sales opportunities and get consumers to engage more with their brands. Vans, for instance, is expanding its presence within online game platform and game creation system Roblox....
iPhone sales stabilized in the second quarter amid growth in the broader smartphone market. New data released Monday (July 15) by IDC shows a 6.5% increase in global smartphone shipments, while Counterpoint Research — published Monday as well — found a 6% increase in phone...
Customer expectations are perpetually evolving — meaning the experiences they are offered should, too. Innovation is the key to staying ahead, especially within the digitally transformed retail landscape. Against that backdrop, geolocation technology, once a novelty, has now become a powerful tool for enhancing customer...
Around the world, malls are adding new electric vehicle (EV) charging stations to attract the high-income shoppers who own them and to get them to spend more time on site. BP, for instance, announced Wednesday (July 10) that Simon Property Group, the largest mall owner...
